ISO 9001

ISO 9001:2008 is part of the ISO 9000 family of standards, and is the document that lists the requirements an organization must comply with to become ISO 9001 Registered. ISO 9001 is an internationally recognized Quality Management System.

• "ISO 9000 Certified" is technically incorrect as ISO 9000 does not have requirements.
  
• "ISO 9001 Certified" means an organization has met the requirements in ISO9001. It defines an ISO 9000 Quality Management System (QMS).
  
• ISO 9001:2000 was replaced by ISO 9001:2008 in the year 2008. (ISO 9001:2000 is now obsolete) ISO 9001:2008 is focused on meeting customer expectations and delivering customer satisfaction so you must pay attention to the customer.
  
• ISO9001 evaluates whether your quality management system is appropriate and effective, while forcing you to identify and implement improvements.
  
• Continuous improvement assures your customers benefit by receiving products/services that meet their requirement, and that you deliver consistent performance.
  
• Internally, the organization will profit from increased job satisfaction, improved morale, and improved operational results (reduced scrap and increased efficiency).
  
• Meeting legal and regulatory requirements benefit the community.

ISO 9001 does NOT define the actual quality of your product or service.  The standard helps you achieve consistent results and continually improve the process.  Thus, if you can make a good product most of the time, this helps you make it all of the time. It's just good business practices

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